1. Information We Collect
1.1 Personal Information
We may collect personal information you provide directly to us when you:
- Create an account.
- Place an order for canvas prints or related products.
- Subscribe to our newsletter.
- Contact us for customer support.
This information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party providers).
1.2 Non-Personal Information
We collect non-identifiable information automatically, including:
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Time spent on each page
- Referring URL
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences.
- Analyze website traffic and usage trends.
2. How We Use Your Information
We use the collected information for purposes such as:
- Processing and fulfilling orders.
- Personalizing your shopping experience.
- Improving website functionality and design.
- Sending order confirmations, shipping updates, and promotional emails.
- Responding to inquiries and providing customer support.
- Ensuring compliance with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
3.1 Service Providers
Trusted third-party providers who assist us in:
- Payment processing (e.g., PayPal, Stripe).
- Shipping and logistics.
- Website analytics and marketing.
3.2 Legal Compliance
We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.
4. Data Security
We implement robust measures to secure your personal data, including:
- SSL encryption for data transmission.
- Secure servers and limited access controls.
- Regular security audits and updates.
Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to take steps to safeguard your own information, such as keeping your account details confidential.
5. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal data, subject to legal requirements.
- Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
To exercise your rights, contact us at [Insert Contact Email].
6. Cookies and Opt-Out Options
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
For targeted advertising, you can opt-out through platforms such as:
- Google Ads Settings
- Facebook Ad Preferences
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. International Users
As an Australian-based business, your information is processed in Australia. By using our services, you consent to the transfer and processing of your information in compliance with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of the website constitutes your acceptance of the updated policy.
